Cool Running Events

Privacy Statement


What information do we collect?

Cool Running Events collects information from you when you fill out a form on our website or Facebook application ( and all other social media routes through which you engage with us). When entering a competition, you may be asked to enter your: name, e-mail address, mailing address, or phone number. When purchasing tickets online you are asked for a credit card, BUT this information is not retained by us once the transaction has been completed.


Why do we collect information and how do we process it.

Any of the information Cool Running Events collects from you may be used in one of the following ways:

-To forward e-tickets purchased for our events and to send reminders of your upcoming bookings.

-To update you in case of cancellation or delay due to bad weather or other reason

-To allow you to avail of competitions or special offers, Cool Running Events and associated events may run.

-To respond to your request for information

-To monitor and improve the quality of our services

If at any time you would like to unsubscribe from receiving future emails, we include unsubscribing instructions at the bottom of each email.

How do we protect your information?

We take our data security responsibilities very seriously employing the most appropriate physical and technical measures including staff training and awareness.

We offer the use of a secure server. If you have enabled secure browsing in Facebook then all supplied information will be transmitted to us via Secure Socket Layer (SSL) technology

Unfortunately, the transmission of information by means of the internet, including through e-mail is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to or from us by means of e-mail and any such transmission is at your own risk

Do we use cookies?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enable the site or service provider to recognize your browser and capture and remember certain information.

We use cookies to compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential

Third-party links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites.

Data Retention

It is our aim to only hold your data for as long as necessary.  Unless otherwise required under applicable law, we store your data for as long as we provide services to you. Once you unsubscribe from our Newsletter your information is deleted immediately.  If at any time you would like to unsubscribe from receiving future emails, we include unsubscribing instructions at the bottom of each email.