ICESKATING.IE
FAQ’s Cork

 

 

Q. Where is Ice Skating Located in Cork
A. The Alpine Skate Trail is located at Fota House & Gardens Carrigtwohill, Co. Cork, T45 Y642. When you enter Fota, follow the signs for Fota House and use the lower car park. The skate trail is located opposite Fota House. Fota charges €3 per car upon exit of the car park.

Q. What are your opening dates?
A. The Alpine Skate Trail opens on Friday, November 4th 2022 and runs until Sunday
January 29th, 2023.

Q. Does The Alpine Skate Trail in Fota open every day?
A. We are not open every day. Please ensure to check the online schedule before visiting the venue as there are some days our opening hours may vary. Booking in advance is required for this event.

Q. How do I Book the Alpine Skate Trail at Fota?
A. Bookings must be made in advance on our website www.iceskating.ie

Q. How long does the skating session last?
A. Each skating session lasts for 50 minutes. We cannot extend the session time for those who arrive late.

Q. What time should I arrive?
A. We recommend arriving at the venue 20 minutes in advance of your skate session.

Q. What if it’s raining?
A. The Alpine Skate Trail is an indoor event housed in a Marquee and will go ahead in the rain. In the event of extreme weather which does not allow us to open, a digital gift card will be issued automatically and you will be sent an email regarding your canceled session. We recommend checking our social media channels/email inbox for advice on days when there are extreme weather conditions.

Q. What happens if there is traffic or delays going to the Alpine Skate Trail?
A. Where an incident has occurred and you may be late for your session, we will do our best to accommodate you on the next skating slot that has availability.

Q. What is the minimum age?
A. Usually aged 3 and up, once they are very solid on their feet.  We have special skates with 2 blades and Penguin Skate Aids to help. Skate aids are €5 and must be booked in advance on www.iceskating.ie  We would recommend bringing them down for a look first and see what they think as if they don’t like it on the day we don’t offer refunds or vouchers.

Q. What happens if there is traffic or delays going to the Alpine Skate Trail?
A. Where an incident has occurred and you may be late for your session, we will do our best to accommodate you on the next skating slot that has availability..

Q. Do I need to stay on-site while my kids skate
A. Any children under the age of 12 need to be supervised by an adult. You do not have to participate but you must stay on site.

Q. Will penguins be available at the Alpine skate trail?
A. Penguins are available and can only be used in the small rink area, not on the trail. We have made the decision to make skating aids bookable for each and every session at a cost of €5. As a result skate aids may not be available for skaters on the day if not booked in advance. As much as we would like to, it is simply not possible to provide a penguin for every child. Please note there are height restrictions for the use of the penguin skating aids (which means these are not suitable for adults or children taller than 1.2m)

Q. Can an adult use a penguin skate aid?
A. Penguins are for anyone under 1.2metres, any taller would cause the penguins to topple over.

Q. Is there a parking charge?
A. Fota charges €3 per car exiting the car park. This can be paid with a contactless card or with €1 & €2 coins.

Q. Are there toilets on-site at The Alpine SkateTrail?
A. There are toilets available for use. You will have to remove your skates for your own safety in order to use the toilets. We recommend visiting the toilets in advance of your skate.

Q. Do you have lockers?
A. Yes…you need a (non-refundable) €2 coin.

Q. Do you have changing rooms?
A. No, we do not have any changing rooms.

Q.What do I wear?
A. Comfortable clothing, that you don’t mind getting (slightly) wet and thick socks, also bring spare socks just in case.

Q. Do you have any ASD friendly sessions?
A. Yes we do. Our ASD sessions will be scheduled for 2022 soon. Keep an eye on our social media pages and our website for updates or please contact us.

Q. Is it Real Ice?
A. Of course- we are the Irish Partners of Austrian ice rink suppliers AST. We also use Ice Resurfacers (Zambonis) to resurface our ice regularly.

Q. Can I rent out the rink for a private function?
A. Yes, please contact us for availability.

Q. Do we have to have skates for The Alpine Skate Trail?
A. Skate rental is included in the ticket price. If you have your own skates there is no reduction in the ticket price.

Q. Is there an ice rink as well as a trail?
A. Yes! There is an ice rink alongside the trail and you can choose which area you would like to skate in.

Q. Can I use a penguin skate aid?
A. Yes! Penguin skate aids must be booked in advance. They are suitable for those who are 1.2m in height or below. Penguin skate aids cannot be brought on the trail, they can be used on the small ice rink only.

Q. How do I book?
A. Bookings must be made in advance on our website www.iceskating.ie.

Q. Do you sell Giftcards/Vouchers?
A. Yes! You can buy a gift card online and send the gift card directly to the recipient or yourself.

Q. Is there safety equipment available at The Alpine Skate Trail?
A.Yes, there are helmets and protective padding available from the skate desk, there is no charge for these. Ice skating PPE is available at the venue or you can bring ice skating PPE of your own. We advise the use of suitable ice skating PPE for all skaters. We advise the use of helmets, gloves, knee pads, and elbow pads.

Q. Are there any covid restrictions?
A. Cool Running Events will follow government regulations in place at the time in relation to Covid-19.

Q. Is there insurance for the Alpine Skate Trail?
A. Iceskating.ie takes all reasonable care to ensure your comfort and safety however this is an ice rink where falls are likely to occur and consequently we specifically do not accept any liability whatsoever for injuries sustained while ice skating. Use of the facilities is entirely at the user’s own risk. There is no insurance cover for injuries that occur while ice skating.

Q. Do we have to have skates?
A. Skate rental is included in the ticket price. If you have your own skates there is no reduction in the ticket price.

Q. Sharpen skates?
A. We do not offer a sharpening service for your personal skates.

Q. Seasonal Tickets?
A.Yes.. details on seasonal passes will be available soon. Sign up for our newsletter.

Q. Promo Code?
A. Keep an eye on our social media pages or sign up for our newsletter on www.iceskating.ie to be the first to know about promotional offers.

Q. Missing confirmation email?
A. Search your inbox for Cool Running Events as this is the sender of confirmation emails.

Q. Do you sell Giftcards/Vouchers?
A. Yes! You can buy a gift card online and send the gift card directly to the recipient or yourself.