ICESKATING.IE
FAQ’s Cork

 

 

Q. What are your covid restrictions?
A.
Cool Running Events will follow government regulations in place at the time in relation to Covid-19.

Q. What are your opening dates?
A.
The Alpine Skate Trail opens on Friday November 12th 2021 and runs until Sunday January 23rd 2022.

Q. Do you open everyday?
A.
We are not open every day. Please ensure to check the online schedule before visiting the venue as there are some days our opening hours may vary. Booking in advance is required for this event.

Q. What if it’s raining?
A.
This is an outdoor event and will go ahead in the rain. In the event of a weather warning/extreme weather, vouchers will be issued automatically and you will be sent an email regarding your cancelled session.
We recommend checking our social media channels for advice on days where there are extreme weather conditions.

Q. Do you have any ASD friendly sessions?
A. 
Yes we do. Our ASD sessions are on Tuesday 14th December and  Wednesday January 12th. You can book online here.

Q. Will Penguins be available?
A.
Penguins are still available however they can only be used on the small rink and not the trail itself. Penguins can be booked for €5 per penguin and are yours to use for the entire session. Penguins are sanitised between each session.

Q. Is there a parking charge?
A.
Fota charges €3 per car exiting the car park. This can be paid with contactless card or with €1 & €2 coins.

Q. How do I book?
A.
Bookings must be made in advance on our website www.iceskating.ie.

Q. What happens if there is traffic or delays?
A.
Where an incident has occurred and you may be late for your session, we will do our best to accommodate you on the next skating slot that has availability.

Q. How long does the skating session last?
A.
Each skating session lasts for 50 minutes. We cannot extend the session time for those who arrive late.

Q. Is there insurance for the event?
A.
There is no insurance for injuries sustained on the ice rink. 

Q. Do we have to have skates?
A.
Skate rental is included in the ticket price. If you have your own skates there is no reduction in the ticket price.

Q. Are there toilets on-site?
A.
There are toilets available for use. You will have to remove your skates for your own safety in order to use the toilets. We recommend visiting the toilets in advance of your skate.

Q. What time should I arrive?
A.
We recommend arriving at the venue 20 minutes in advance of your skate session.

Q. Is there safety equipment available?
A.
Yes, there are helmets and protective padding available from the skate desk.

We advise the use of suitable ice skating PPE for all skaters. We advise the use of helmets, gloves, knee pads, and elbow pads. Ice skating PPE is available at the venue or you can bring ice skating PPE of your own. Please note that safety equipment will be shared but will be sanitised regularly.