ICESKATING.IE
FAQ’s Cork

 

Q. What are your covid restrictions?
A.
Cool Running Events will follow government regulations in place at the time in relation to Covid-19.

Q. What are your opening dates?
A.
The Alpine Skate Trail opens on Friday November 12th 2021 and runs until Sunday January 23rd 2022.

Q. Do you open everyday?
A.
We are not open every day. Please ensure to check the online schedule before visiting the venue as there are some days our opening hours may vary. Booking in advance is required for this event.

Q. What if it’s raining?
A.
This is an outdoor event and will go ahead in the rain. In the event of a weather warning/extreme weather, we will offer a ticket exchange to the time and date of your choice depending on availability
We recommend checking our social media channels for advice on days where there are extreme weather conditions.

Q. Will Penguins be available?
A.
Penguins are still available at The Skate Trail however they can only be used on the rink area and not the trail itself. Penguins can be booked for €5 per penguin and is yours to use for the entire session. Penguins are sanitised between each session.

Q. Is there a parking charge?
A.
Fota charges €3 per car exiting the car park. This can be paid with contactless card or with €1 & €2 coins.

Q. How do I book?
A.
Bookings must be made in advance on our website www.iceskating.ie.

Q. What happens if there is traffic or delays?
A.
Where an incident has occurred and you may be late for your session, we will do our best to accommodate you on the next skating slot that has availability.

Q. How long does the skating session last?
A.
Each skating session last for 50 minutes. We cannot extend the session time for those who arrive late.

Q. Is there insurance for the event?
A.
There is no insurance for injuries sustained on the ice rink. If you do not accept this you can request a refund for your ticket in advance of entering the ice rink.

Q. Do we have to have skates?
A.
Skate rental is included in the ticket price. If you have your own skates there is no reduction in ticket price.

Q. Are there toilets on site?
A.
There are toilets available for use. You will have to remove your skates for your own safety in order to use the toilets. We recommend visiting the toilets in advance of your skate.

Q. What time should I arrive?
A.
We recommend arriving at the venue 20 minutes in advance of your skate session.

Q. Is there safety equipment available?
A.
Yes, there are helmets and protective padding available from the skate desk.